Do you want to work at Innovation Factory?

January 30th 2019

We are seeking a confident, enthusiastic and friendly Customer Experience Assistant for Maternity Leave cover.

Our Customer Experience Assistants play a key role as a support for the IF Team. As the front line of the Centre they manage the busy reception area, make sure that the conference rooms are set up, carry out centre administration and managing our social media sites.

No two days are the same and you will enjoy the chance to work with lots of difference people in a varied, fast-moving environment.

The most important thing we look for in our Customer Experience Assistant is a willingness to go the extra mile to deliver great customer service.

If you are able to be flexible, mix with all types of people, possess excellent communication skills and are conscientious with an eye for detail, then this may be the role for you!

To apply for this position please click the link below. Completed application and monitoring form can be emailed to no later than 12pm 25th February 2019: If you do not have email facility please contact to discuss on 02895902500.

Interviews will take place week commencing 4th March 2019.

We are an equal opportunities employer and welcome applications from candidates of all backgrounds.

Job Description


Application Form


Monitoring Form

April 9th 2019

Customer Experience Assistant – Sales & Conferencing

We have an opportunity for an Customer Experience Assistant with a sales and conferencing focus to join the IF team for Maternity Leave Cover!

April 3rd 2019

Do you want to work at Innovation Factory?

We have an opportunity for an Innovation Manager to join the IF team!

August 28th 2018

200 Jobs Created As Innovation Factory Celebrates 2nd Birthday

The Innovation Factory, a flexible, spacious business hub in West Belfast, is celebrating the creation of more than 200 jobs on its second anniversary.