Social Media Masterclass – Engaging with your customers online

This half day social media masterclass is designed to give you the tools to enable you to effectively engage with your customers in your chosen social media platforms.

According to recent studies, a business has around eight seconds to capture a customer’s attention. This interactive masterclass aims to help you develop strategies to capture and engage a customer’s attention.

The masterclass will cover how you can:

1. Get to know what your audience are interested in hearing about and why.
2. Create an online marketing schedule to manage your efforts online.
3. Be different to your competition.
4. Create engaging and compelling content that your customers will respond to, and share with others.
5. Use tools freely available online.
6. Analyse what’s working to get the results.

Who’s this workshop for?

This course is designed for any business that has an existing online presence that they wish to grow; or businesses new to social media, that would like to add social media to their marketing efforts.

Suitable for both beginners to those with a general knowledge of social media.

Do i need to bring anything?

This is an interactive masterclass, attendees will need to bring their own laptop, tablet or smartphone.