Covid-19 Statement

Update – Tuesday 31st March 2020

Oxford Innovation has been working hard to keep all its UK Innovation Centres operational and accessible, whilst maintaining a safe environment for our staff and customers. However, after the PM’s announcement on 23rd March we made a joint decision with our client to lockdown Innovation Factory. This means that no customers are to enter the building.

We realise this is a difficult time for our customers and that there are many challenges still to overcome. To this end we have set up a 'Business Support Hotline'; this can be accessed by emailing oibizsupport@oxin.co.uk or calling 01865 261 500. This service is available to all OI customers throughout the working week (8.30am – 5.30pm Monday to Friday) and will be staffed by one of our Innovation Directors. We want to provide the critical guidance necessary at this time, and signpost as much information as possible on the government support available.

We have also established a separate ‘Customer Hotline’ on 01865 959 360, which should be used for any operational, finance or commercial enquiries relevant to Innovation Factory.